Posted tagged ‘Nonprofit IT Costs’

Orange Leap Introduces Orange Leap Donor Widgets and Launch of Beta Program

November 11, 2010

DALLAS, TEXAS (November 11, 2010) – Orange Leap announced today the successful demonstration of Orange Leap Donor Widgets to customers and partners last Thursday at OrangeCon, Orange Leap’s annual conference for users and developers.  As part of the demonstration, Orange Leap announced the formation of a Beta Test program that will run into early 2011.

Orange Leap provides a highly innovative and easy to use software-as-a-service (SaaS) platform that strengthens relationships between an organization and its constituents and donors. Used by organizations around the world, Orange Leap On Demand is a powerful, full featured, constituent relationship management solution designed specifically for nonprofits.

Orange Leap Donor Widgets provide organizations with the ability to literally “cut-and-paste” snippets of code into their existing websites that extend the power of Orange Leap On Demand directly to donors and constituents.  Orange Leap Donor Widget capabilities initially include:

  • Website Registration – the ability for a constituent to register to enter a private area of an organization’s website.
  • Donate Now – the ability for a new or existing donor to make a one-time or recurring donation through a simple and secure form.
  • Sponsorship – the ability for a new or existing constituent to enter into a sponsorship relationship.
  • Donor Profile – the ability for an existing donor to look up their contact information and donation history and update their contact information.

Coming in the next release:

  • Event Registration – the ability for a new or existing constituent to register to participate in an organization’s event.

“Organizations have been struggling with the flow of data between their offline database and their online database as long as the Internet has been around.” Said Randy McCabe, CEO of Orange Leap.  “Syncing and ETL (extract, transform, and load) processes work fine for some organizations.  But those usually operate one-way, they’re not real time, and there is a high probability for errors.”

He continued, “Extending the power of Orange Leap On Demand to the web, giving donors and constituents a direct connection to real data in real time, is the ultimate solution.  Orange Leap Donor Widgets not only complete the communications loop between an organization and its constituents, but also ensures appropriate treatment of all constituents through the consistent application of business rules regardless of how their data enters Orange Leap On Demand.”

About Orange Leap

Orange Leap energizes nonprofits, making it easier for them to achieve mission success. The Dallas-based company offers innovative yet simple to use software-based solutions that strengthen relationships with constituents and donors. Orange Leap’s ever-growing community collaborates on advanced technology and smarter practices. Nonprofits big and small, with a wide range of missions and constituencies, choose Orange Leap to move their organizations forward. For more information, please visit www.OrangeLeap.com.

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Orange Leap Announces 100% Sales Growth

October 12, 2010

DALLAS, TEXAS (October 12, 2010) — Orange Leap, a leading provider of automated constituent relationship management solutions for nonprofit organizations, today announced sales results for the third quarter 2010 in which they achieved significant growth both quarter over quarter and year-to-date over 2009.

  • New users added during the third quarter were 30% greater than the same quarter last year.
  • New sales booked during the third quarter were 41% greater than the same quarter last year.
  • New users added year-to-date are 30% greater than year-to-date for 2009.
  • New sales booked year-to-date are 100% greater than year-to-date for 2009.

Orange Leap provides a highly innovative and easy to use software-as-a-service (SaaS) platform that strengthens relationships between an organization and its constituents and donors. Used by organizations around the world, Orange Leap On Demand is a powerful, full featured, constituent relationship management solution designed specifically for nonprofits.

“We are thrilled about our sales growth for the quarter and the year-to-date trend that continues to validate our Orange Leap On Demand product and software-as-a-service business model,” said Randy McCabe, Founder and CEO.  “It is refreshing to see so many forward-thinking nonprofits who are discarding the labor-intensive manual techniques of passive data repositories in exchange for active automation that allows them to focus on their mission.  At the same time, we are humbled by the trust these new customers are putting in our organization.  We are grateful for their business and will continue to work aggressively to honor their decisions.”

About Orange Leap

Orange Leap energizes nonprofits, making it easier for them to achieve mission success. The Dallas-based company (formerly known as MPower Open) offers innovative yet simple to use software-based solutions that strengthen relationships with constituents and other nonprofits. Orange Leap’s ever-growing community collaborates on advanced technology and smarter practices using Orange Leap’s open-source code. Nonprofits big and small, with a wide range of missions and constituencies, choose Orange Leap to move their organizations forward. For more information, please visit www.orangeleap.com.

FocusDriven the Platform to Manage Communications, Marketing, and Fundraising

October 7, 2010

FocusDriven is a fast-growing advocacy group for victims of motor vehicle crashes that involve drivers using cell phones. The company recently selected Orange Leap (NewsAlert) On-Demand as its platform for managing the growth of their constituent relationships, communications, and fundraising efforts. Read More

News Release: CaringBridge Selects Orange Leap for Optimizing Constituent Management, Communications, and Fundraising

September 27, 2010

DALLAS, TEXAS (September 27, 2010) — CaringBridge — the leading website for families and friends to connect with loved ones during a significant health challenge, with more than half a million visitors per day worldwide — has selected Orange Leap On Demand as its platform for managing and optimizing constituent relationships, communications, and fundraising across the entire organization.

Orange Leap provides a highly innovative and easy to use software-as-a-service (SaaS) platform that strengthens relationships between an organization and its constituents and donors. Used by organizations around the world, Orange Leap On Demand is a powerful, full featured, constituent relationship management SaaS solution designed specifically for nonprofits.

Like so many nonprofits, CaringBridge has been operating using a database that acts more like a passive data repository requiring significant time and resources to locate and pull the right data needed for constituent communication and fundraising. Orange Leap is providing CaringBridge with a tool that automates relationship management and fundraising processes so the team can spend more time focusing on their strategic mission.

“Orange Leap will be our master constituent management system, not only managing our core constituent data but also automatically executing on the fundraising and communications strategies we build into the system through powerful business rules,” said Darla Nemec, Vice President of Finance and Administration for CaringBridge. “Every nonprofit needs that for effective segmenting, targeting and marketing to optimize constituent engagement, participation, and fundraising.”

She continued by saying, “We chose Orange Leap over other solutions because of its powerful business rules engine which takes the place of several data operators. We also like the fact that it is very easy to use and has a robust feature set built exclusively for nonprofit organizations like us.”

CaringBridge is just the latest nonprofit selecting Orange Leap over competitive constituent management solutions because of the powerful automation, ease of use, and robust feature set – all in a true online software-as-a-service platform.

“We are thrilled to have CaringBridge on board as a new customer–the organization is an example of a fast-growing nonprofit that needs a constituent relationship management solution that does work for them instead of taking more time and resources to manage. CaringBridge is a role model for so many groups in this regard,” said Randy McCabe, Founder and CEO of Orange Leap. “With our innovative product that actually automates a lot of the fundraising and communications for you, delivered in a true software-as-a-service platform, nonprofits quickly understand that moving to Orange Leap is the smartest and safest thing they can do to help them grow.”

About CaringBridge

CaringBridge is a nonprofit providing free websites that connect people experiencing a significant health challenge to family and friends. Its mission is to amplify the love, hope and compassion in the world, making each health journey easier. For more information, please visit www.CaringBridge.org.

About Orange Leap

Orange Leap energizes nonprofits, making it easier for them to achieve mission success. The Dallas-based company (formerly known as MPower Open) offers innovative yet simple to use software-based solutions that strengthen relationships with constituents and other nonprofits. Orange Leap’s ever-growing community collaborates on advanced technology and smarter practices using Orange Leap’s open-source code. Nonprofits big and small, with a wide range of missions and constituencies, choose Orange Leap to move their organizations forward. For more information, please visit www.orangeleap.com.

101 Open Source Apps for Enterprises: Orange Leap is on the List!

September 22, 2010

54. Orange Leap

Orange Leap claims to be the first full-featured CRM package aimed at non-profits (in this case, the C stands for “constituent” not “customer”). It’s Web-based and includes profile personalization (to make it easy to tell donors from volunteers), correspondence and payment history, and built-in reporting and scheduling. Operating System: Windows. Commercial Support Available? Yes

Check out the whole article: 101 Open Source Apps for Enterprises

Data Conversions: How We Clean-Up Data During the Conversion Process

September 22, 2010

We’ve recently implemented new ways to do data conversions from legacy systems into OrangeLeap.

The first way, for simple data sets, is to use the import option in the UI to bring in Constituents and Gifts.

For more complex source data, previously we had populated database tables directly using scripts, which relied on a number of complex data relationships being constructed correctly, and manual implementation of business rules.

The new process starts with population of a set of intermediate conversion tables.  These tables are fairly simple and straightforward, and vary sightly based on the customer since they include separate columns for custom fields.  The data is run through a first pass of sanity checking and scrubbing at this point by an analyst or dba.  The second step is where the program is used to take the data from the intermediate tables into the program using the same application service layer that the UI uses to process the data.  This results in all the business rules being executed and the relationships and internal structures being populated correctly and consistently.

Another advantage the new conversion process provides is the ability to import many-to-one data sets such as multi-line gifts, and to associate the gift lines with pledges, soft gifts, and events.  The associations are made using references to the original legacy system’s identifiers, so that the original data links can be brought over in many cases.

We are also able to import many more complex relationships in a two step process, where all the constituents are brought over first using the ‘add’ function, then the complex relationships between the constituents are constructed afterwords using a ‘change’ function.

By Dan Meany

Dan is a Senior Developer at Orange Leap

Dirty Data: What is it, how does it cause problems, and what is the solution?

September 8, 2010

Dirty data is a huge problem during implementation. It slows performance, causes crashes, and is an overall nightmare for our developers. What is it, how does it cause problems, and what is the solution?

Dirty data is data that is riddled with inconsistencies:

  • Misspellings
  • Numbers and letters in the same fields
  • Data in the wrong fields (for example, phone numbers in postal code fields)
  • Invalid data (for example marking a donor as a lapsed donor when they gave a gift last month)
  • Duplicate data
  • Format errors (such as a comma in an email field)
  • Incorrect, inconsistent, or misspelled titles

The main problems associated with dirty data are:

  • Slowed performance
  • Invalid reports
  • Inconsistent donor communication (for example, sending a lapsed donor letter to a current donor or failing to recognize a major donor as such)
  • Software crashes and freezes

What’s the business impact of dirty data to a non-profit?

Dirty data can cost a non-profit 10’s of thousands of dollars!  How?  It increases implementation costs.  It loses donors (failing to properly recognize a donor can result in donor’s not giving to your organization again). System crashes or freezes cause unnecessary down time and generate unwanted maintenance costs for an organization.

What is the solution?

Our developers have created a program to automate the clean up and conversion of data in order to facilitate a cleaner implementation. The process locates and fixes all of the mistakes in the data before conversion.

At Orange Leap, our software prevents users from creating dirty data by limiting the amount of access they have. We use a variety of strategies to prevent the mistakes that lead to dirty data:

  • Pick lists eliminate input errors by forcing the user to make a choice
  • Automatic format verification (using regular expressions)
  • Business rules ensure that you don’t accidentally create a duplicate constituent or manually mark a donor as “lapsed” that has recently given a gift.

Our short term goal is to facilitate cleaning up of the data during implementation and our long term goal is to prevent the data from getting contaminated to begin with. Once our software is installed and tested with clean data, hopefully our strategy to keep data clean will prevent the data from becoming corrupted in the future. Find out more about Orange Leap here.